Job Description

Cynet is seeking a skilled Revenue Operations Manager to lead strategic business operations from our US office. This pivotal role bridges strategy and execution, providing data-driven insights and innovative solutions to accelerate growth.

Reporting to the Sr. Director of Business Operations, you will collaborate across sales, marketing, customer success, and finance, building scalable processes within Salesforce to enhance efficiency. You will also provide direct support to sales representatives through deal desk operations, ensuring smooth execution of complex deals.

Key Responsibilities:

• Partner with sales leadership to optimize operations and enhance decision-making.
• Develop and implement data-driven analyses to improve GTM efficiency.
• Lead cadence activities: QBRs, forecasting, pipeline management, and opportunity tracking.
• Oversee sales process improvements, including territory planning and quota management.
• Provide daily support to sales reps, addressing deal structuring, pricing, and approvals via deal desk operations.
• Own operational metrics such as pipeline growth, win rates, and quota attainment.
• Evaluate and implement sales technology to streamline workflows.
• Maintain Salesforce data integrity and ensure accurate account and opportunity structures.

Cynet is a pioneer and leader in advanced threat detection and response. Cynet simplifies security by providing a rapidly deployed, comprehensive platform for detection, prevention, and automated response to advanced threats with near-zero false positives, shortening the time from detection to resolution and limiting damage to an organization. 

Cynet’s unique visibility of files, users, network traffic, and endpoints, and continuous monitoring of an environment uncovers behavioral and interaction indicators across the attack chain, giving a complete picture of an attack operation over time. Cynet is enhanced by Cynet CyOps, which delivers additional value to the platform with 24/7 threat expert assistance, insight, and intelligence. Staffed by an elite group of cyber threat analysts and investigators, Cynet’s CyOps is an extra set of expert eyes dedicated to monitor, prioritizing, and responding to threats in a customer’s environment.

By combining high-fidelity detection, decoy interactions, network analytics, and expert analyst assistance, Cynet provides accurate findings with associated risks without a lot of complexity and noise, so security teams can prioritize and respond to what matters.

Why Cynet?

• Our benefits are here to support the whole of you:
• Competitive salary and benefits
• 401(k) Cynet matching program ( 3%)
• Medical/dental
• Paid vacation and company-paid holidays
• Healthy meals and snacks available for non-remote employees
• Reimburse Commuter Benefit for non-remote employees
• Flexible Spending Account (FSA) Plans
• Supplemental Life Insurance
• Parental Leave Policy
• Internet /Cell Phone Stipend
• Team events and Happy hours

The ideal candidate should be based in the Boston area and able to work in the office once or two times a week.

At Cynet Security, we are proud to be an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value the unique perspectives and experiences that individuals from all backgrounds bring to our team.

We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, marital status, veteran status, disability, medical condition, or any other characteristic protected by applicable law.

We encourage talented individuals from all walks of life to apply and join us in building an innovative, collaborative, and thriving workforce.

REQUIREMENTS

• 3+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations, preferably in a B2B SaaS or cybersecurity environment. Preference for experience with Channel MSSPs and MSPs.
• Strong expertise in CRM platforms (Salesforce, HubSpot) and marketing automation tools (Marketo, Pardot, etc.).
• Proficiency in analytics and reporting tools (Tableau, Looker, Power BI, etc.).
• Strong project management skills with the ability to prioritize and execute multiple initiatives.
• Exceptional communication and stakeholder management skills.
• Strong background in data analytics and operational methodologies.
• Proven ability to architect and maintain reports and dashboards.
• Thrives in fast-paced environments with minimal supervision.
• Analytical, innovative, and solutions-focused.

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