Job Description

Job Description

Job Description

What you’ll be doing:

The People Compliance & Employee Relations Manager is responsible for overseeing HR compliance and employee relations programs to ensure a fair, legally compliant, and respectful work environment. This role develops and enforces policies, investigates workplace concerns, analyzes trends, and partners with leaders to drive consistency and accountability. The ideal candidate combines deep HR knowledge with strong interpersonal, investigative, and problem-solving skills.

• Lead employee relations efforts by investigating complaints, resolving conflicts, and ensuring consistent application of company policies.
• Provide guidance and coaching to managers on handling employee issues, performance concerns, and conflict resolution.
• Monitor and maintain HR policies to ensure compliance with federal, state, and local labor laws.
• Track and analyze employee relations cases and compliance claims, including resolution timelines and recurring themes.
• Conduct internal audits to assess compliance with policies and identify areas for improvement.
• Stay current with labor and employment law changes and recommend policy updates accordingly.
• Deliver training and resources to managers and employees on compliance topics, respectful workplace behavior, and ethical conduct.
• Support and advise on matters related to workplace investigations, corrective action, and documentation.
• Partner with HR and leadership to build a culture of trust, respect, and accountability.
• Promote employee engagement and retention by proactively addressing concerns and ensuring timely, fair resolutions.
• Contribute to a consistent, scalable process for handling employee relations and compliance matters across the organization.

What you’ll bring to the team:

• Bachelor’s degree in Human Resources, Business Administration, Law, or a related field.
• 5+ years of progressive HR experience with a strong focus on employee relations and compliance.
• Strong understanding of employment laws and HR best practices.
• Proven experience conducting workplace investigations and resolving complex employee issues.
• Excellent written and verbal communication skills with the ability to influence at all levels.
• Strong discretion, integrity, and professionalism in handling sensitive matters.
• HR certification (e.g., SHRM-CP, PHR, SPHR) or legal credential preferred.

El Car Wash Benefits:

• Full Comprehensive Benefits
• 401K Retirement Savings Plan with a 4% Match! FREE Money!!
• On the Job Training and Career GROWTH
• Pet Insurance
• Work Life Balance
• Mental Health Days
• Paid Time Off
• Maternity Leave
• Paternity Leave
• Free Car Washes

Core Competencies:

Employee Relations Expertise

HR Policy & Labor Law Knowledge

Conflict Resolution

Ethical Judgment

Communication & Influence

Investigative Skills

Risk Awareness

Physical Requirements:

Prolonged periods of sitting and computer use.

Must be able to lift up to 15 pounds occasionally.

Travel Requirements:

Occasional travel may be required to support on-site investigations, training, or employee engagement.

A little About Us:

Founded in 2011 and proudly headquartered in Miami, El Car Wash is Florida’s #1 express car wash and we’re just getting started.

At EL, we’re not just washing cars. We’re transforming the car wash experience. With state-of-the-art technology, eco-friendly practices, and an unmatched customer experience, El Car Wash is setting a whole new standard. Our unlimited wash programs, customer-first amenities, and innovative services make us a destination, not just a stop.

At El Car Wash, our people drive our success. We’re passionate about creating a fantastic work environment, empowering neurodivergent individuals, supporting our Veterans, and giving back to the communities we call home. From partnerships with the Florida Panthers and Detroit Lions, to collaborations with Baptist Health, AdventHealth, and Zoo Miami, we’re committed to making a difference- both on and off the road.

Join a team that's fast-growing, community-driven, and committed to excellence. Your career is about to shine!

El Car Wash is an equal opportunity employer

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