LIVE CHAT AGENT-WFH REMOTE Job at Shavano Family Practice, Los Angeles, CA

a0JLUklObFJYSWRWU1lydWllamNyb0NLYVE9PQ==
  • Shavano Family Practice
  • Los Angeles, CA

Job Description

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities:
Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Job Tags

Hourly pay, Full time, Work from home,

Similar Jobs

Buehler's Fresh Foods

Meat Cutter Apprentice - Full-Time Job at Buehler's Fresh Foods

 ...The Meat Apprentice will report to Meat Manager. Additionally, Dave Savidge, Director Meat & Seafood will be monitoring the progress of this apprenticeship program. Key Responsibilities: The Meat Apprentice is responsible and accountable for becoming... 

PatchMaster Chicago North Shore

Drywall Technician (junior/apprentice) Job at PatchMaster Chicago North Shore

 ...drywall installation or repair, with proficiency in texture matching techniques. Skills: Strong knowledge of construction methods, carpentry, and home repair practices. Licensing: Valid driver's license is required. Physical Requirements: Ability to lift heavy... 

iRecruitMD

Interventional Cardiologist Pennsylvania Job at iRecruitMD

(Physician/MD qualifications required) Cardiology (Invasive/Interventional) - Interventional Cardiologist Needed Our client is Seeking an energetic and service oriented Interventional Cardiologist to join an established private practice Cardiology group located near... 

Fusco Transportation

Class A OTR Company Driver Job Job at Fusco Transportation

Class A OTR Company Driver JobOTR drop and hook, no touch freight. Pay: $1,400 - $1,500 per week - with opportunity to make moreHeath BenefitsHow to apply for this Driving JobFill out a Gary's Job Board application. That same application can be used to apply to... 

11th Hour Service

Recruiter - Clinical Healthcare (Remote) Job at 11th Hour Service

 ...Recruiter Clinical Healthcare - Remote 11th Hour Service is a thriving executive search firm headquartered near Washington, D.C. As expert headhunters, we specialize in delivering top talent to our growing federal and commercial clients. Were seeking our next Top Producer...