Job Description
OUR IMPACT
Operations is at the core of Goldman Sachs. For every trade agreed, every new product launched, or market entered, every transaction completed, it is Operations that enables business to flow. The Operations business partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. Alongside this vital service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm's assets and its reputation. Operations span all product lines and markets.
Fees & Commissions The Fees and Commissions team manages income, fee and interest charges for the client and house businesses. The team impacts the success of millions of trades a day and uses data-based decision making to influence strategic business decisions. Adapting to changing client and business needs and accurate management of charges is critical to the profitability of our organization. Team responsibilities include rate maintenance, charge validations, reconciliations, adjustments, payments, cost allocations, system developments, regulatory updates, strategic projects, and business query support. We use data analytics and tools such as Alteryx, Tableau and SQL to make data-driven decisions and suggestions.
HOW YOU WILL FULFILL YOUR POTENTIAL
Enhance and improve our processes and functions by developing a deeper understanding of the function and becoming a technical expert
Collaborate with our technology and business partners as well as external contacts to improve strategic process workflows
Provide timely client or business query support
Use your inquisitive mindset to identify control weaknesses and recommend robust solutions
Monitor Futures/listed derivative fees, commission or interest related functions for clients and house businesses.
Maintain accurate commission, interest and fee rates for clients in all firm systems.
Ensure accurate collection and payment for millions of trades a day
Monitor and approve functions that span the life cycle of a trade such as validations, configurations, adjustments, reconciliations, invoices, and payments.
Align team expectations and oversee gaps around all phases of the trade and billing life cycle
Act as a technical expert to enhance firm's processes, identify control weaknesses, recommend robust solutions, in collaboration with direct team, internal and external technology and business partners.
Regularly assess client, business and regulatory needs and identify change required
Plan and execute projects to increase firm profitability and adhere to any new compliance guidance
Develop readiness plan and associated change management strategies for new functionality upgrades on the back of business, regulatory or system upgrades
Partner with Business Intelligence team to develop capabilities for new process that would identify and mitigate risk derived from the correlation of quantitative and qualitative data.
Define project scope and required resources; set objectives and milestones; measure outcomes and their impact.
Highlight project bottlenecks and propose feasible solutions.
Collect, interpret and condense large amount of complex data, and present meaningful actionable insights to senior level stakeholders.
Translate project business requirements for technical and non-technical stakeholders.
SKILLS AND EXPERIENCE WE'RE LOOKING FOR
Bachelor's degree
Self-motivated and proactive team player who takes ownership and demonstrates accountability, has strong organizational skills as well as the ability to effectively manage competing priorities.
Proactive, enthusiastic approach with very high attention to detail
Highly collaborative, flexible, and team-focused with ability to interact effectively with a wide range of stakeholders
Translating project business requirements for technical and non-technical stakeholders.
Effective problem solving and critical thinking skills along with the ability to use discretion and good judgment
Excellent Client Service skills with ability to communicate complex issues to individuals with varying levels of product expertise
Competency with MS Suite, especially Excel and the ability to learn multiple programs quickly
Data ingestion, data transformation and harmonization, data processing, data provision, data modeling, and data access.
Financial and risk management experience including compliance risk (ex - data management, charge accuracy), security risk (ex - client data security and confidentiality), and operational risks (ex - human error, process flaws, data maintenance)
End-to-end successful execution of complex projects including roadmap execution, budgeting and resource allocation.
Identifying process-flow bottlenecks, providing escalation management, anticipating/making tradeoffs, and balancing business needs within pre-existing constraints.
Collecting, interpreting, and condensing large amount of complex data, and presenting meaningful actionable insights to senior level stakeholders.
Managing mid to long term projects (6 months to 3+ years) including project documentation, evaluation and review.
Adaptable to changing business needs
Ability to learn quickly with high desire for large responsibility
Strong organizational skills and ability to effectively manage competing priorities.
Transparent, communicative and meets client and business expectations
Handles confidential and sensitive information appropriately
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:
The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. The Goldman Sachs Group
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