Job Description

• Greets all guests in a welcoming manner
• Prepares beverages according to recipes to maintain consistency
• Serves coffee, other beverages, ice cream, pastries
• Sells marketplace merchandise
• Operate a POS (MICROS) system
• Responsible cash handling
• Memorizes menu and can recommend items to guests
• Takes customer orders and pays close attention to details and customizations
• Maintain high energy and positive attitude
• Handles all guest service issues in an immediate and gracious manner. Responds promptly and appropriately to guest service issues and reports the situation to the Restaurant Manager on Duty.
• Maintains cleanliness of workstation and surrounding areas
• Maintains stock of cups, utensils and ingredients
• Wears required uniform and meets Company grooming/dress policies.
• Conducts oneself in a professional manner with the awareness that all actions and communications are within guest view.
• Maintains communication and teamwork with all co-workers and supervisors.
• Adheres to all Company/department procedures, policies, expectations and quality standards.
• Other duties as assigned by management

• Kind, hardworking, and team-oriented personality
• Must have ability to obtain Food Handlers and TABC license
• Excellent interpersonal skills
• Ability to memorize recipes
• Ability to multitask and work in a fast pace environment
• Ability to maintain regular attendance and be punctual in a complete uniform for any scheduled shift.
• Knowledgeable of basic sanitation.

• Customer service experience preferred

• Ability to stand and exert fact paced mobility for periods of 5 hours or more with a high energy level.
• Ability to lift, push, pull and move 30 pounds

• Closed toe, non-canvas and non-skid soled shoes

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